Privacy Policy
Effective date: March 23, 2026
MedHue Labs LLC ("we", "us", or "our") operates OpenHuman Atlas. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, web application, and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
Information we collect
Account data
When you create an account, we collect information you provide directly, such as your name and email address.
Payment data
When you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card number. Stripe may collect billing details including your card number, expiration date, and billing address in accordance with their own privacy policy.
Usage data
We may automatically collect information about how you access and use the Service, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits. We use PostHog for product analytics with pseudonymous identifiers and event-level safeguards that exclude sensitive fields such as email, names, and authentication tokens. You can opt out of analytics by enabling Do Not Track in your browser or by setting the local storage key openhuman.analytics.opt_out to 1.
Cookies and local storage
We use cookies and local storage to maintain your session, remember your language preference, and support core site functionality. When analytics is enabled, PostHog may use first-party storage for pseudonymous measurement. We do not use advertising trackers.
How we use your information
- Provide, maintain, and improve the Service
- Process transactions and manage your subscription
- Authenticate your identity and secure your account
- Send service-related communications such as confirmations and updates
- Monitor usage patterns to improve performance and user experience
- Comply with legal obligations
How we share your information
We do not sell your personal information. We may share information with the following types of third parties:
- Stripe — for payment processing
- PostHog — for pseudonymous product analytics, if enabled
- Legal authorities — when required by law or to protect our rights
Data security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
Data retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will remove your personal data within a reasonable period, except where retention is required by law.
Your rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your data
- Request a portable copy of your data
To exercise any of these rights, contact us at hello@openhumanatlas.com.
Children's privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy, contact us at:
MedHue Labs LLC
hello@openhumanatlas.com